Part of Digital Streets’ unique value is that we provide enhanced services and more support to our subscribers. Because each community is like one large customer to Digital Streets, we work directly with the management of the community and spend time on-site giving personalized support to the residents. We schedule regular hours to be available for standard services and on-site support.

As a standard method of day-to-day support, we offer:

• 24 hours a day telephone support
• On-line help tools
• FAQ and other support materials through the web site
• On-site scheduled support
• Training classes and materials
• Dispatched technicians

 

 

 

 

 

 

 

 

 

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